PERANCANGAN SISTEM PENGELOLAAN SURAT PERUSAHAAN MENGGUNAKAN METODE WATERFALL PADA PT. MATA AER MAKMURINDO

Abstract

The need for administrative efficiency drives organizations to adopt digital document management systems. PT. Mata Aer Makmurindo, a company operating in parking management services, faces challenges in its manual letter archiving process, including data duplication, document retrieval delays, and the risk of lost records. This study presents the design and implementation of a web-based letter management system to address these issues.The system was developed using the Waterfall methodology, encompassing requirement analysis, system design, implementation, testing, and maintenance. A modern web technology stack was employed: HTML for page structure, Tailwind CSS for interface styling, JavaScript and React for dynamic user interactions, Node.js and Express.js for backend and API management, and MySQL as the relational database. The implemented system showed improvements in document accuracy, retrieval speed, and administrative workflow efficiency. Key features include user authentication, management of incoming and outgoing letters, agenda tracking, document classification, and PDF export capabilities. These findings indicate that a structured development approach combined with full-stack web technologies can effectively support digital transformation in corporate document management.